Disconnected network drive

When your workstation is disconnected from the network drive for the Sage license server, you cannot perform license administration functions using the License Administration tool.

To check whether a network drive is disconnected:

1. Click [Start], and select My Computer.
2. In the Network Drives section, check the Type column for the network drive for the Sage license server.
3. If the Type is Disconnected Network Drive, select the network drive and then select another network drive.
4. If the Type changes to Network Drive, try to use the License Administration tool.
5. If the Type remains Disconnected Network Drive, contact your network administrator.